Stories From The Camp: Giving & Receiving
Once in a while, you get guests who are different, who make a change and recently we hosted one such guest, Deborah Goodsall. Our resident blogger, Rupert Winchester, tells you all about her here!
It is better to give than to receive. Everyone knows this, especially if they work in the luxury hospitality industry. You spend your life giving; giving the guests what they want and what they need, and doing a good job becomes its own reward. Making guests happy is more than just a job; it’s a vocation, and its one that the staff at Chamba Camp, Thiksey seem to love. But sometimes the guests give back too, and that is equally wonderful.
Last week we had two Australian women, Deborah Goodsall and Pamela Cave, check in. They had flown all the way from Australia, with only a couple of hours in Delhi as a break on the way. They were, understandably, tired, so we fed and watered them, and they cheerfully went off to their super-luxurious tent.
A couple of hours later, Pam was back in reception, saying that her friend Deb was very ill, with a pounding headache, and could we do anything? Typically, being a Friday, our camp medic Faizal was on his weekly trip to the mosque. Despite this, the staff rallied, realising it was almost certainly altitude sickness, and produced oxygen cylinders, and eventually getting Deb to the local village hospital.
From there, she was transported into Leh, now accompanied by Faizal, where she was treated for altitude sickness, and released. For the rest of her stay with us, she was absolutely fine, and, I believe, had a wonderful time.
But Deb’s hours in the hospital had impressed her, in the wrong way. She noted the lack of equipment in the village medical centre, and decided to do a little about it. So one day before she left she went into Leh, and bought a blood oxygen monitor and a blood pressure machine, and gave them to the Thiksey Clinic, in thanks for the help they had given her when she needed it.
They weren’t wildly expensive; that’s not the point. What they were is necessary and useful, and incredibly helpful. Deb Goodsall did a great thing, unprompted; something for which future travellers and residents of the village of Thiksey will be hugely grateful. On behalf of everyone at Chamba Camp Thiksey, we’d like to thank Deb. But I think she understands what it means. And I think she enjoyed the giving.
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